Players 1st Announces New Partnership with NGCOA Canada
- Category: Inside Golf
- Published: 2019-06-25
TORONTO, Ontario ― Players 1st is pleased to announce availability of its leading customer experience software through NGCOA Canada’s Golfmax Purchasing Program. Players 1st is a software service that provides detailed guest feedback and data analytics, providing golf course operators with critical insights to enhance their overall customer experience. As an official supplier to the NGCOA Canada, Play ers 1st will provide discounted rates on numerous surveys, exclusive to NGCOA Canada members.
“The NGCOA Canada is always researching new ways to help our members drive additional revenue. We are confident that Chris and the Players 1st team will give our members access to information about their golfers’ experiences. I’m excited to see this program grow across Canada”, said Ryley Scott, Director, Golfmax & Business Development, NGCOA Canada.
Golfers get a high-quality survey experience with questions relevant to the golfing encounter. This is a unique chance to directly influence the club and the future of the game. NGCOA Canada members get the opportunity to identify key areas of improvement and learn first-hand their players’ overall feedback.
“We are excited to be partnering with NGCOA Canada and joining with them on their mission to grow their members’ bottom line”, said Chris Reid, VP of Business Development Canada. “Our advanced customer experience technology is deployed in more than 1,500 golf clubs world-wide, providing key insights to allow course operators to focus scarce resources on enhancing the service areas their guests value the most, driving word of mouth recommendations, course utilization and revenue per round.”
About the NGCOA Canada
The NGCOA Canada is a not-for-profit trade association representing the business interests of Canadian golf course operators and related stakeholders, with a membership of over 1300. Key initiatives include the Golf Business Canada Conference & Trade Show, Spring Warm Up Meetings, Golfmax Purchasing Programs, Take A Kid To The Course, Get Golf Ready, GOLFEXPOs, Golfer’s Red Books, Rounds Played Reports, Revenue Tracker, Weather Impact Reports, Compensation & Benefits Reports, Business Consultation, and Government Advocacy. www.ngcoa.ca
About Players 1st Inc.
Players 1st is the world’s leading supplier of Customer Experience solutions specifically designed to help golf course operators improve business results by providing actionable insights to elevate their player’s experience. Players 1st has forged strategic partnerships with leading national golf associations across Europe and North America, combining their expertise in customer experience management with industry best practices to deliver a powerful, easy to deploy solution for public and private course operators to help them take care of their most important asset – their members and guests.